PDFLUME / TRUST & TRANSPARENCY

Contact PDFLume

Questions about a tool, a result or your privacy? Here is how to reach us.

Support and feedback

Email support@pdflume.com. Include the tool name, your browser, the steps you took and any visible error code. We do not promise a fixed response time.

Do not send passwords, payment details or confidential documents. If a sample is needed to reproduce a problem, use a small file with personal information removed.

Privacy requests

Use the same contact channel with “Privacy request” in the subject. Describe your request without attaching sensitive documents. We cannot retrieve files processed only in your browser.

Operator

PDFLume is an independently operated project based in Shenzhen, China. Contact: support@pdflume.com.